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Master Solutions has been serving the Naperville area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Three Most Common Printer Problems

The Three Most Common Printer Problems

The printer is a technology we can’t escape. In many ways, we can't live without them, but they sure know how to drive us crazy. You’d think printing would be simple, but when issues pop up, it’s easy to wonder why printers are so unreliable. Here are the main reasons printers tend to mess up, as most problems fall into one of these three categories. Let’s take a look at them:

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Reduce Your IT Headaches with a Five-Year Plan

Reduce Your IT Headaches with a Five-Year Plan

You may not understand just how crucial keeping your business’ technology up to date is, but it can be the best defense at battling some extraordinary downtime that can not only cost you quite a bit, but also frustrate your staff to the point where it becomes a whole other problem for your business. This month, we discuss a five-year plan for your business’ hardware and why it is a solid practice to stay ahead of many of the technology problems businesses face.

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The NSA Says You Need to Reboot Your Mobile Device

The NSA Says You Need to Reboot Your Mobile Device

When did you last turn your mobile device off and on again?

While any IT provider worth their salt would be the first to tell you that this is troubleshooting 101, another source also recommends a quick reboot every so often: the National Security Agency.

Let’s explore why the NSA shared this advice and what difference following it can make.

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What Happens When Even the Backups Fail?

What Happens When Even the Backups Fail?

If the Internet has made one thing in popular culture abundantly clear, nostalgia is a potent force. It makes us look back on our formative years to experiences that shaped who we are today. One such example is music, but what would you say if we told you that this music could disappear forever?

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COPE and BYOD: Two Options for Mobile Device Management

COPE and BYOD: Two Options for Mobile Device Management

With mobile devices playing a crucial role in modern business  it’s extremely important to have a clear plan for managing them. Unfortunately, this isn’t so cut and dry. Today, we’ll explore the differences between two of the most popular mobile management strategies: Bring Your Own Device (BYOD) and Corporate-Owned, Personally Enabled (COPE).

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This Patch Prevents Your Computer from Frying, But Only If You’ve Installed it Quick Enough

This Patch Prevents Your Computer from Frying, But Only If You’ve Installed it Quick Enough

Your computer’s CPU is one of the most sensitive, advanced pieces of technology that you probably don’t think too much about. The CPU itself is just around 4-5 centimeters in length and width, and it handles all of the data processing in your computer. Every single thing you do on a computer gets calculated through the CPU. Most modern CPUs have billions of microscopic transistors in that tiny little space. These transistors are so small that you can fit hundreds of them on a single red blood cell, or thousands of them in the width of a human hair.

So it’s inevitable that something can go wrong. Many fairly modern computers are experiencing a bug right now that could potentially and permanently damage the CPU. There’s a patch to fix it, but if the damage is already done, the patch won’t repair it.

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6 Critical Considerations for Effective IT Inventory Management

6 Critical Considerations for Effective IT Inventory Management

Managing your organization's technology can pose unexpected challenges. Firstly, many businesses overlook their technology as long as it functions adequately. Secondly, technology turnover within an organization can be rapid. In this month's newsletter, we'll go into essential steps for gaining control over your technology inventory.

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How to Make Smarter Decisions About Your Servers

How to Make Smarter Decisions About Your Servers

Servers contribute a significant effort toward your computing infrastructure, so it makes sense that you want devices that can fulfill your needs with performance, reliability, and security. To get the most out of your server units, we like to recommend you consider the following six tips when choosing new server hardware.

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How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

Self-service checkout registers are incredibly popular with Gen Z, and while there are differing opinions on them and their impact on the workforce, there’s no denying that they are here to stay. That said, there is much discussion on whether or not biometric payment processing would make for a more efficient method of checkout. Spoiler alert: it doesn’t, and it’s not welcome for either consumers or organizations.

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Where Right-to-Repair Laws Stand Right Now

Where Right-to-Repair Laws Stand Right Now

The Right to Repair movement has evolved from a simple idea into a full-fledged campaign, with numerous states enacting measures to enhance the rights of consumers and businesses who use various technologies daily. Let's take a moment to assess the current status of this movement and explore what it means for businesses.

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Four Ways to Improve Your Business’ Scalability

Four Ways to Improve Your Business’ Scalability

Expanding your business' technological infrastructure is a pivotal step toward achieving sustainable growth. With the right strategies and tools at your disposal, you can effectively fine-tune your operations and boost productivity. Let's delve into essential approaches and considerations when it comes to the technology-driven expansion of your business.

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How to Spend Less on Your Business’ Computing Infrastructure

How to Spend Less on Your Business’ Computing Infrastructure

Hardware procurement is a challenging part of running any business. When you consider that the hardware is often what keeps your business running–--your servers, workstations, networking components, and so on–--the idea of finding the right hardware at a reasonable price becomes of paramount importance. How can you make sure that your business isn’t throwing away money on unnecessary hardware procurement? It all starts with a network audit.

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4 Ways to Responsibly Take Care of Your Old Technology

4 Ways to Responsibly Take Care of Your Old Technology

It’s a routine move for businesses to perform a “hardware refresh” and procure new technology. It’s certainly nice to get new technology, but what’s your plan for handling your old devices? Instead of just tossing it in the garbage, make sure to consider all of your options in order to properly handle your old equipment.

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Tip of the Week: Find Out the Ideal Amount of RAM Your Workstation Needs

Tip of the Week: Find Out the Ideal Amount of RAM Your Workstation Needs

If your computer is underperforming, then it may not have enough RAM to do what you’re asking it to do. When selecting a PC, how do you know if you have enough RAM?

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The 3 Major Ways Managed IT Beats Break-Fix IT, Every Time

The 3 Major Ways Managed IT Beats Break-Fix IT, Every Time

Every business has crucial IT systems that are imperative to its continued functionality. Usually these systems are maintained by an internal IT department, but many small businesses don’t have this luxury. Therefore, they have traditionally relied on break-fix IT companies to handle their technology problems when they hinder operations.

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Tales from the Haunted Server Room

b2ap3_thumbnail_shock_n_awe_it_400.jpgIt was a dark and stormy night, as it sometimes is on Halloween. It’s a time when kids and adults alike enjoy dressing up as scary monsters and partaking in some good old-fashioned trick-or-treating. You’re pulling a late night at the office, and you hear a sound emanating from your server room; an unsavory clicking sound that echoes through the recesses of your office. What do you do?

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What Happens to a Hard Drive When It’s Stored Away for Several Years?

b2ap3_thumbnail_cold_storage_for_server_400.jpgOne of the most common questions we are asked by our clients is, “What’s the best way to store my business’s data?” Questions like these are imperative to the survival of any business endeavor, as they force you to think in the grand scheme of things. So, what’s the best way to store your data long-term?

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The Problem with E-Waste is Worse Than We Thought

b2ap3_thumbnail_ewaste_is_a_problem_400.jpgSo you got yourself a shiny new laptop. That’s great, but what are you going to do with your old device? The right thing to do is to dispose of it with a company that handles e-waste properly. Otherwise, if you just chuck it in the trash, you’ll be contributing to an already serious environmental problem.

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Slow Computer? Increase your memory to boost computer Speeds

Sometimes when your workstation feels bogged down, a relatively cheap and simply hardware update can make a huge difference in performance. Adding more RAM (Random Access Memory, often just referred to as memory) can be a game changer for your bogged down PC.

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Master Solutions
1832 Centre Point Circle Suite 106
Naperville, Illinois 60563