Master Solutions Blog

Video conferencing is one of those technologies that have revolutionized the way we work.  Over the past decade, however, it has gone from being something super cool to being an essential technology every business needs. The shift towards remote work and digital collaboration, accelerated by the COVID-19 pandemic, has punched the innovation of video conferencing into high gear. These changes have not only enhanced the quality and reliability of virtual meetings but have also expanded their accessibility and functionality, making it easier for people to connect and collaborate across distances. Let’s discuss how video conferencing has advanced.

Business is not always a good time. There are times when things are going well, and then one problem pops up that leads to other problems, opening what seems to be an endless cycle of issues that you need to deal with. Some of these problems seem like they are catastrophic. While it may seem impossible, keeping a positive frame of mind can make all the difference when facing a river of problems. Today, we’ll go through a few things you can do to keep a positive frame of mind when things seem to be falling apart right in front of you.

Remote work has been a mainstay in most businesses’ standard operating procedures in at least some capacity, but it opens up a nasty can of worms regarding cybersecurity. If cybersecurity is not your top priority, and you have remote or hybrid employees, we need to have a talk—and probably a hard one.

Numerous workplace trends have emerged in the past few years, many of which employers are not fond of. “Quiet quitting” is an example of such a trend, where workers will do the bare minimum—nothing more—to retain their employment. More recently, the trend has been to “act your wage.”

Let’s look at what this means and how to handle it if you ever encounter it in your business.

Today's consumers are exceptionally knowledgeable, which makes you need to prioritize a proactive approach to creating exceptional customer experiences to build lasting relationships. Let’s explore strategies for enhancing customer satisfaction and retention.

Whether you like it or not, change comes for us all—particularly for businesses. Any organization that hopes to see any significant growth or innovation will be subject to change. Your organization should be capable of working with change, and when it comes to factors that can influence how well you adapt to change, there is no greater tool than your company’s IT.

There are many ways to increase your team's productivity, but one of the less obvious ones is to consider an alternative work week. Specifically, the idea in question is the four-day workweek, which advocates argue could potentially increase productivity by virtue of working less.

Your business is as valuable as the data it collects, meaning that if you’re not taking full advantage of your data, you’re leaving money on the table. SMBs need all of the strategic advantages they can get, and one way you can gain such an advantage on your competition is through utilizing big data. Let’s explore how big data can transform your operations for the better.

Businesses have done incredible things with the cloud, regardless of their chosen industries, sizes, and scopes. In particular, they have innovated to create opportunities for scaling growth and operations. How can your organization do the same? We want to help you implement a cloud solution that addresses all of your pain points. To do this, you can start by learning more about the differences between the public, private, and hybrid cloud solutions available to you.

We’d like to extend a very Happy New Year to all of our followers! The new year is a perfect time to make resolutions, particularly for your business. Let’s look at some common areas where a resolution might prove to be an effective motivator for change within your business, as well as how you can commit to it long-term.

We like to espouse the value of a trained and engaged remote workforce, but there is a lot that goes into ensuring that your remote team has the tools and resources they need to be successful. Let’s discuss some of the ways your business can build a remote workforce and company culture that not only encourages remote employees, but helps them thrive as well.

Now that we’re in Q3 of 2023, it’s time to start planning out your budget for the next fiscal year—including your IT services budget. Let’s go over some of the considerations you’ll need to keep in mind for this remarkably important aspect of running your business.

Running a business is hard enough without having to think about cybersecurity. Your business faces existential threats from cyberattacks every day it’s operational, as data breaches truly do have the power to bring your business down if you’re not prepared for the fallout. A zero trust approach can help to mitigate many of the risks that come from cybersecurity threats, and it’s all thanks to the principle of least permission.