Master Solutions Blog

Technology is one of the key enablers of automation for businesses, so it makes sense that it would eventually creep into email. Automated emails have the power to contribute to more streamlined operations when used well, but they are far from flawless. Today, we want to get you thinking about the pros and cons of automated email as it pertains to running your business.

One of the biggest myths about cybersecurity and cybercrime is that smaller businesses are somehow immune to the more dangerous types of threats because they don’t pose a viable target for cybercriminals.

Nothing is further from the truth.

If you want to talk about the most important technology today, the cloud is definitely a big deal. The cloud helps businesses do things that used to only be possible for the biggest companies. Today, we’ll look at how small businesses use the cloud and the benefits they get from it.

Many business owners struggle with technology that doesn’t meet their needs. We often hear from companies disappointed with their technology investments because they lack the right tools.

Choosing the right technology is vital for business success. In today’s blog, we offer four key tips to help you make informed decisions.

Your business’ IT is not just a minor component; it’s deeply woven into the fabric of your business. Today, we’ll briefly explore how technology and culture converge inside today’s businesses.

Today's consumers are exceptionally knowledgeable, which makes you need to prioritize a proactive approach to creating exceptional customer experiences to build lasting relationships. Let’s explore strategies for enhancing customer satisfaction and retention.

Making IT decisions while balancing the user experience—including their complaints—can be exhausting. As a decision maker for your business, you have a budget to consider, as well as a timeline to manage. You’ll have to say no, which no one likes to hear, but it’s a necessary part of running your organization effectively.

Spoiler alert: They certainly are.

Ever since the advent of Internet connectivity enabled the managed service model to develop, Managed IT Service Providers (MSPs) have been able to deliver a uniquely beneficial service to businesses of all sizes. If you’re on the fence about working with an MSP, we have a few reasons that you may just want to do so.

Technology is improving all the time, which means that businesses are always gaining new opportunities to put it to work. Whether your goal is to make your current business processes faster and easier or expand upon what your business can do, there are several options that recent technologies provide for you to consider. Let’s review some of them now.

Technology is an ever-growing part of today’s society, and skilled technicians are always in high demand. Nowadays, technology is so complex that it takes comprehensive and preventative maintenance to ensure that it continues working as intended. Innovators in the IT industry, like ourselves, have adopted a way to handle IT maintenance that helps SMBs like you better leverage your assets.

Mobile technology has changed the way that the business world operates. No longer do employees have to be tethered to their desks in order to remain productive at all times. Instead, they can work while on the road or from their home office. However, if your business’s mobile device management solution is too lax, it might encounter a number of different problems that could potentially ruin the mobile experience for your business.

When you mention the term 'disaster recovery,' most people think about the big ground-shattering events like earthquakes, fires, floods, tropical storms, etc. While these natural events are certainly disasters and devastating in their own right, smaller things can constitute as a disaster for your business, and they aren't seasonal.

Saving a little on your technology can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

Tablets are definitely becoming a staple in the consumer electronics world. For the longest time, the tablet PC was an expensive, clunky device that just didn't wow consumers. Some businesses had adopted tablets back in the day, but they were difficult to use, hard to support, and they simply didn't perform for the price tag. However, like many consumer electronics, Apple reinvigorated the tablet market with the original iPad, and now it would seem tablets are here to stay. The question is, are they right for businesses?