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Master Solutions has been serving the Naperville area since 1996, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Business Communications Have Changed in Recent Years

How Business Communications Have Changed in Recent Years

Some businesses spend entirely too much on their communication tools, while others spend entirely too little. But it’s not easy to nail down communication in any case. Today, we want to help you explore some of the tools out there.

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Organizing Your Emails Can Be Pretty RAD

Organizing Your Emails Can Be Pretty RAD

Struggling to manage your overflowing email inbox? You're not alone. Many professionals find it challenging to achieve the elusive "inbox zero." If you're ready to transform how you handle your emails, consider adopting the RAD method. This approach, developed by Nick Sonnenberg, founder and CEO of Leverage, could revolutionize your email management.

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Are Your Emails Encrypted? They Should Be!

Are Your Emails Encrypted? They Should Be!

Email is a centralizing communication tool for most businesses, but what would you do if we asked if your email system was encrypted? Could you give us an honest answer? Encryption is a powerful security measure for networks and infrastructure, so it makes sense to use it for your email solution, too. Here’s what you need to know about encryption and email.

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Three Reasons Why All SMBs Should Encrypt Their Email

Three Reasons Why All SMBs Should Encrypt Their Email

Encryption is a powerful tool that any business can use to beef up its security infrastructure. While it’s often discussed in the context of virtual private networks, it’s also a key component in keeping any email solution secure. Why is encryption such a valuable security measure for email, and why is it considered non-negotiable for businesses of all kinds? Let’s take a closer look.

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Avoid Sending Sensitive Information Over Email

Avoid Sending Sensitive Information Over Email

A single oversight can potentially nullify the effectiveness of your cybersecurity measures. For instance, even if you've implemented security measures like multifactor authentication, a phishing scam or certain malware variants could grant unauthorized access to your email, compromising all the data stored in your inbox.

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A Few Strategies That Can Help Reduce Your Printing Costs

A Few Strategies That Can Help Reduce Your Printing Costs

Printing has been a major part of most businesses for a long time. It’s how ideas were shared for decades. The past couple, however, have seen the need for printed resources go way down, but that often doesn’t stop businesses from wasting useful capital on unnecessary printing. This month, we thought we’d give you three tips to help you reduce your printing costs, month after month.

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Your Email Inbox is the Most Dangerous Part of Your Day

Your Email Inbox is the Most Dangerous Part of Your Day

The seamless functionality of email often leads individuals to take it for granted. Whether accessing Outlook or logging into Gmail, the delivery of emails seems effortless. However, the intricate and expansive network of systems essential for email operations often goes unnoticed, and understandably so, given its complexity.

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Gmail Incorporates More Stringent Phishing Protections (But There’s a Downside)

Gmail Incorporates More Stringent Phishing Protections (But There’s a Downside)

Since 2019, Google has had a feature built into their Chrome browser called Enhanced Safe Browsing. Intended to help prevent phishing attacks, this feature effectively steps in to warn users about links that it deems suspicious. More recently, this feature was added directly to Gmail. Let’s talk about how to enable it… and why you might actually want to think twice about doing so.

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Amazon’s Advice on Security Scams is Actually Pretty Great

Amazon’s Advice on Security Scams is Actually Pretty Great

Amazon Prime subscribers were recently sent a communication from the online marketplace detailing popular scams and what can be done to protect against them. While we have our own set of best practices to share, we thought we would take a closer look at Amazon’s advice to see how it squares up against our own.

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Lessons Learned from Amazon’s Latest Scam Email Warning

Lessons Learned from Amazon’s Latest Scam Email Warning

If you are an Amazon Prime subscriber, chances are you received an email from the online marketplace warning users of scams that take advantage of offerings and brand recognition. We thought it would be interesting to look at the advice shared by this message to see if it matches up with our own recommended best practices.

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Businesses See a Lot of Value from This Trifecta of Communication Tools

Businesses See a Lot of Value from This Trifecta of Communication Tools

Communication is known for being the key to any successful relationship, and a business relationship is no exception. The benefits of clear and concise communication include greatly heightened efficiency in your processes and significant cost savings to boot. However, poor communications can easily have the opposite effect. Let’s go over three tools that today’s businesses should be using to give their teams the best chance of living up to the first option.

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Tip of the Week: 4 Tips to Writing Effective Emails

b2ap3_thumbnail_gmail_simplicity_400.jpgWe’ve all been in a situation where we’re watching our inbox waiting for someone to send an email back. However, you might be limiting your own success by making your emails be too long, too wordy, or even too brief. According to a study by Boomerang, there are several ways to make your emails more viewer-friendly, and it all starts by analyzing what you’re currently doing with your outbound communications.

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Tip of the Week: Turn Your Favorite Email Client into Gmail on Your Android Device

b2ap3_thumbnail_gmail_your_inbox_400.jpgEven though Google would prefer it if everyone switched over to Gmail as their primary email client, this simply isn’t going to happen. Many businesses are set in their ways, and would prefer to use Microsoft Outlook. Other users might still be in the days of Yahoo Mail for their personal email account. It’s to the users of other email clients that Gmailify is targeted.

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Nearly 50% of Data Stolen in 2015 Were Passwords and Email Addresses

b2ap3_thumbnail_stolen_data_400.jpgIn 2015, there was an incredible amount of information stolen from organizations all over the world. From healthcare companies to government institutions, nobody was safe from the endless onslaught of hacking attacks. Now, in the wake of these hackers’ destruction, it seems that most of the incidents in question exposed passwords and email address; important credentials that put many users’ security in jeopardy.

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Tip of the Week: How to Find Out if an Email Address is Valid

b2ap3_thumbnail_email_address_found_400.jpgHave you ever spent time writing an email to somebody that you haven’t emailed before, hit send, and then wondered if the email address is even valid? For the active email user, this is an all-too-common scenario. How can you know for sure if an email address is valid before sinking time into writing a message?

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Tip of the Week: Know What Email Spoofing is So You Don’t Get Taken

b2ap3_thumbnail_email_spoofing_400.jpgHave you ever been the target of an email spoofer? This can be a difficult question to answer, especially if you don’t know what you’re looking for. Email spoofing can appear to be from legitimate sources, but the most important indicator is if the message looks like spam or fishy in general. If you ever receive a message like this, you might wonder why your spam filter didn’t catch such an obvious trap.

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How Unified Communications Can Unite Your Business Like Never Before

b2ap3_thumbnail_unified_comm_400.jpgA modern business needs to keep up with the latest technology solutions, and communications are no different. Believe it or not, though, many organizations have yet to commit to a comprehensive unified communications strategy that encompasses their entire network. It’s more important today than ever before to maintain a professional grip on your communications technology, including how your organization approaches both internal and external communications.

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Don’t Let Spam and a Messy Inbox Hinder Productivity

b2ap3_thumbnail_manage_your_email_400.jpgEmail is a communication solution that clearly shows its age, but it’s still a vital component of the modern office. Despite your best efforts to find a better way to communicate, email is a staple that’s proving to be difficult, if not impossible, to adequately replace. Therefore, it makes the most sense to make using email as painless as possible. Here’s how it’s done.

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Tip of the Week: 3 Steps to Find Your Email Message in Gmail

b2ap3_thumbnail_search_gmail_400.jpgIf your business uses Gmail as its preferred email client, then you know that it’s a great way to keep communications running smoothly. Sometimes, however, a message might fall through the cracks, and you’ll need to locate it in order to acquire certain information. Gmail has made it easy to locate lost messages with their search feature.

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Tip of the Week: Here’s the Easiest Way We’ve Found to Merge 2 Email Accounts

b2ap3_thumbnail_email_merge_400.jpgIf you’ve been a computer user for some time, there is a distinct possibility that you have more than one email account. At the very least you have your home address, and it’s increasingly likely that your college, your place of employment, your ISP, or some other organization has issued some sort of email address. There is now a way to combine these accounts into a single email address of your choice.

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1832 Centre Point Circle Suite 106
Naperville, Illinois 60563